Accessibility Information
The National Accessible Scheme for self-catering, holiday parks and serviced accommodation includes standards for hearing and visually impaired guests as well as standards for guests with mobility impairment.
VisitBritain has a variety of accessible accommodation in its schemes, and the different accessible ratings will help you choose the one that best suits your needs.
Mobility
Level 1 (M1) Typically suitable for a person with sufficient mobility to climb a flight of steps but would benefit from fixtures and fittings to aid balance. ![]()
Level 2 (M2) Typically suitable for a person with restricted walking ability and for those that may need to use a wheelchair some of the time and can negotiate a maximum of three steps![]()
Level 3 (M3-I) Independent - Typically suitable for a person who depends on the use of a wheelchair and transfers unaided to and from the wheelchair in a seated position. This person may be an independent traveller.![]()
Level 3 (M3-A) Assisted - Typically suitable for a person who depends on the use of a wheelchair in a seated position. This person also requires personal/mechanical assistance (e.g. carer, hoist)
Access Exceptional - Attained by providing for all levels of mobility impairment listed above with reference to the British Standards BS 8300:2001. This is awarded to establishments that
fulfil all the requirements of M1, M2, M3 (A or I) and some additional Best Practice criteria.
Hearing Impairment
Level 1 (H1) - Minimum entry requirements to meet the National Accessible Standards for guests with hearing impairment, from mild hearing loss to profoundly deaf.![]()
Level 2 (H2) - Recommended (Best Practice) additional requirements to meet the National Accessible Standards for guests with hearing impairment, from mild hearing loss to profoundly deaf.
Visual Impairment
Level 1 (V1) - Minimum entry requirement to meet the National Accessible Standards for visually impaired guests.![]()
Level 2 (V2) - Recommended (Best Practice) additional requirements to meet the National Accessible Standards for visually impaired guests.






